DevOps Institute’s ‘Upskilling 2020: Enterprise DevOps Skills Report’ Spotlights Need for Human Transformation

Shared experiences and best practices enable you to learn from the successes of your peers. DevOps engineer tops the list of in-demand job titles, with 57 percent of organizations recruiting, according to the report. DevOps engineer salary ranges from $97,000 to $160,000 USD, and 47 percent of organizations are either recruiting internally or externally.

  • Everything-as-code, hybrid cloud operating models, and automated workflows will be top priorities for every DevOps team.
  • The 2021 Upskilling Enterprise DevOps Skills Report by the DevOps Institute was compiled with input from 2,000 global respondents across the globe.
  • Security is integral to protect the business and enforce internal and external policies of the company.
  • Nastel Technologies is the global leader in Integration Infrastructure Management .

DevOps engineers, for example, must aim to break down silos while simultaneously moving away from traditional development, deployment, and waterfall processes, which slow down the production of scalable, high-quality, and reliable software. Utilise your member vouchers and special offers that are included in your membership. Get access to DASA exams, certifications and train-the-trainer programs. Trainings designed for helping DevOps and Agile teams build the right mix of skills and capabilities. Connect with other DevOps leaders during member events, and share experienced-based learnings to accelerate your success.

Process skills and knowledge (69% of respondents), automation skills (67% of respondents) and human skills (61% of respondents) are the top three must-have skill categories in 2020. This is a change from the 2019 research where automation skills were the top skill category and process skills and knowledge was ranked as the second most important must-have skill category. Multidisciplinary teams of professionals from various IT and business domains should collaborate to meet important objectives, and their skill sets and organizational structures will differ. The abilities required are determined by the existing technical environment as well as the company’s primary objectives. Determining existing capabilities across the major categories of human, automation, technical environment, functional, and process and frameworks is the best method to understand the organization’s needs. Experience and expertise come with practice over time, while exploration and execution are more about passion and discipline.

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In simple terms, understanding and examining value streams of software being delivered end-to-end enables teams to make complex processes visible and provides the ability to pivot towards further value improvement. DevOps Institute is dedicated to advancing the human elements of DevOps success. As a global member-based association, DevOps Institute is the go-to learning hub connecting IT practitioners, education partners, consultants, talent acquisition and business executives to help pave the way to support digital transformation and the New IT. Nastel Technologies is the global leader in Integration Infrastructure Management . It is particularly focused on IBM MQ, Apache Kafka, Solace, TIBCO EMS, ACE/IIB and also supports RabbitMQ, ActiveMQ, Blockchain, IOT, DataPower, MFT, IBM Cloud Pak for Integration and many more. New operational models that work toward value alignment and continuous process improvements are becoming the norm.

Enterprise DevOps Skills

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Business Technology

At the other end of the spectrum, we often look at technologies – agile development, coding languages, virtualization/cloud platforms, management tools, etc. Again, these can be important, but while learning these skills might make you a better dev or op, they may not make you a DevOps practitioner. As new forms of hybrid computing are on the rise, it gives application developers more freedom to choose tools and programming languages. As this increases, IT operations teams not yet practicing DevOps feel more pressure to embrace DevOps.

Enterprise DevOps Skills

In the 2020 Upskilling Enterprise DevOps Skills Report, DevOps Institute has surveyed more than 1,260 individuals globally to identify which skills are considered critical to DevOps and digital transformation. In last year’s first report DevOps Institute brought clarity regarding the skills individuals should be honing or organizations should be hiring for. This second global research report provides an update to the previous years’ findings and what it means. The report provides additional critical insight and benchmark data on the state of DevOps human skills. DevOps Institute is a global learning community focused exclusively on all things DevOps. Our mission is to empower the people who power IT, by giving them both the technical and personal skills to truly transform their business with technology.

Top Technology Challenges of Small Businesses

Offering deep practical knowledge, a large professional network, respected certification programs, and insider events, DevOps Institute helps IT professionals embrace and shape the future of IT. With many jobs, the focus is on the technical, functional, and knowledge skills. With these skills, your talent can address the culture aspects required to move from a silo-based mindset to one that supports DevOps ethos. Value Stream Management skills are seen by 39 percent of respondents as a must-have skill within the process and framework skill domain. DevOps and Agile practices have been adopted to innovate and create more iterative approaches for software development and delivery.

It will make a difference if businesses automate a manual process or embrace a new way of doing things, and it will make an even bigger difference if they do it with others. Businesses can use and exploit multiple ways of thinking and accomplishing work by having knowledge across important topic areas. The DASA Talent Academy is an all-around education hub that allows effects of remote work on devops your teams to access customised, curated learning content and materials and eliminates the guesswork in preparing skill paths for your employees. Offer your teams access to short learning interventions, role-based pathways, and certification programs, all tailored to your needs. Hiring for DevOps initiatives is high.COVID-19 has not stopped the hiring of DevOps roles.

Enterprise DevOps Skills

Multidisciplinary work involves appropriately utilizing knowledge, skills, and best practices from multiple disciplines and functional boundaries. For the second year, the report defines the most critical and in-demand skills needed around the world to meet DevOps transformation objectives within enterprise IT organizations of all sizes. The data that underpins the report was collected through a global community research project and open survey from more than 1,200 respondents. The research and data analysis was led by DevOps Institute’s Chief Research Analyst, Eveline Oehrlich, with support from Platinum Sponsor ServiceNow, Gold Sponsor CloudBees, Silver Sponsor BMC, and Bronze Sponsors Micro Focus and HCL UrbanCode. Stop talking about being a learning organization and start acting.Seventy percent of survey respondents said that a learning organization was a predominant model–the DevOps way of working–while 45 percent leaned toward a safety culture. And, while 39 percent of IT teams are still struggling with a defined and systematic upskilling program, 52 percent of organizations already have a formally designed upskilling program or are currently developing one.

The e-CF provides a reference of competences as required and applied in ICT professional work environments, using a common language for competences, skills, and proficiency levels. These competences have been mapped to generic Role Profiles which offer users structure and clarity for designing or identifying and clustering the multitude of activities that are essential to support the digital strategy of an organization. For any enterprise to maintain a competitive advantage in the digital age, having the right talent and competencies is essential. Let’s look at three frameworks that can provide guidance on the kind of skills needed for DevOps professionals. While the future appears bright for DevOps professionals, much will hinge on how DevOps engineers are used to improving the way work is done.

Top 5 Skill Domains and Top 5 Skills

According to the World Economic Forum, by 2022, over 60% of global GDP will be digitized. An estimated 70% of new value created in the economy over the next decade will be based on digitally-enabled platforms1. While organizations are transforming towards digital operating models, challenges of speed and scale of technological advances, IT budgets and a huge skill gap are causing a slowdown of this fourth Industrial Revolution. The world is facing a huge skill gap and business and HR leaders say that this will have a stifling impact on the economy and innovation. A recent study by the Society for Human Resource Management reports that 83% of the respondents had difficulty recruiting a suitable candidate in the past 12 months with the biggest skill gap in tech talent2.

Enterprise DevOps Skills

The year when enterprises had to change their business models when most of their staff was working from home – that’s how most business people will remember 2020. For some industries, the change was seamless; for others, it was difficult. It was a year of human and digital transformation, an avalanche that’s continuing. The model is useful in helping individuals and teams to determine how ready they are for DevOps, and if the team has the right set of skills and capabilities to achieve high-performance levels.

DevOps Human Skill Journey

The second grouping of skills – process and framework skills – that is a vertical skillset that focuses on flow and understanding of different practices and methods such as Scrum, Agile development and Value Stream Mapping. Joseph is a global best practice trainer and consultant with over 14 years corporate experience. His passion is partnering with organizations around the world through training, development, adaptation, streamlining and benchmarking their strategic and operational policies and processes in line with best practice frameworks and international standards. His specialties are IT Service Management, Business Process Reengineering, Cyber Resilience and Project Management. Fear and resistance accompany any transformation, but when it includes an intentional path to continuously improve skills and capabilities, new ways of functioning become possible. Build awareness and drive adoption of DevOps initiatives faster and more efficiently with our Enterprise Leader Forum and Ambassador Program.

These seismic changes would not have been possible without the skills and dedication of enterprise IT professionals. Stay ahead of coming trends to promote a culture of DevOps transformation and shift from project-based to product-based delivery. Functional requirements, non-functional requirements, longer term development of business process , data analysis, and refinement. It’s easy to assume that huge success equates to massive change, but this isn’t always the case. Any journey can benefit from changes in how firms operate, communicate knowledge, and interact with others.

DevOps as a journey

Flexibility, empathy, diversity, and inclusion, as well as creativity, also rank high. The Cloud Native Computing Foundation® (CNCF®), which builds sustainable ecosystems for cloud native software, announced the graduation of Argo, which will join other graduated projects such as Kubernetes, Prometheus, and Envoy. Use of the IT service in real life, including direct feedback loop of user comments to team, service level management, definition of done, business activity/performance monitoring, business case management. Facilitating teams to high performance, humility, transparency, Service lifecycle mindset, Stakeholder management. Talk of DevOps almost immediately focuses on culture – like having empathy for fellow workers, being flexible and adaptable, seeking continuous improvement, building relationships, etc.

ActiveState announced that it is now offering the ActiveState Artifact Repository free of charge in all tiers of the ActiveState Platform for a limited time. In this episode, Eveline Oehrlich is joined by Jeff Weber to find out how to best navigate the recruiting world from both the employer and employee perspective. Jeff has over 30 years of experience in IT and business consulting and over 15 years with Protiviti. Ensuring fit between developments and current situation, overall service design, patterns & styles. Today we do our work better than yesterday, Kaizen mindset, quality at the source, first time right, knowledge-sharing, ability to adapt.

Both this report and research by McKinsey indicate that upskilling has become a priority for the majority of organizations. The survey found that most organizations prefer to build skills through the upskilling of their existing employees. However, although leaders realize that upskilling is essential, there isn’t great enthusiasm for current upskilling programs. The 2021 survey result puts automation in the first place, with human skills in the second place and technical skills ranked third. The 2021 Upskilling Enterprise DevOps Skills Report by the DevOps Institute was compiled with input from 2,000 global respondents across the globe. The target audience for the survey was DevOps practitioners, hiring managers, team leaders, consultants, human resources, and others with knowledge of DevOps from all industry verticals and all company sizes.

We inspire thought leadership and knowledge by connecting and enabling the global member community to drive human transformation in the digital age. The DevOps engineer’s responsibility might differ from company to company, but all should be engaged in upskilling themselves and their teams. Any transformation causes fear and resistance, but when it includes a deliberate journey to develop skills and capabilities in a continuous way, new ways of working become possible.

Our research shows that 52% of survey respondents are currently recruiting or are planning to recruit DevOps humans. The biggest challenge is to find skilled people across all regions and all verticals. The good news, according to the World Economic Forum, is that 60% of organizations are willing to invest in reskilling current employees. It’s no longer a question of if organizations need DevOps, but rather when they should adopt it, according to the DevOps Institute Upskilling 2021 report. The DevOps Human must be hybrid and equipped within three key skill categories.

The adoption of Site Reliability Engineering as an operating model is 22 percent in 2021 compared to 15 percent in the previous year. Forty-seven percent of the survey respondents voted SRE skills as a must-have skill in the process and framework skill domain this year compared to 28 percent in the previous year’s survey. Sixty-six percent of survey respondents said that certifications are extremely valuable. The same is true for how we interact with our network of individuals and the help we offer. Improving our human skills helps create a stronger culture, which can positively impact new ways of working. The pandemic has brought automation skills to the forefront as the most essential skill domain.